WhatsApp chatbot for restaurants

It's Friday, 7:38 PM. Your server is taking orders, the line cook is slammed, and your business WhatsApp has 14 pending messages: two asking for the menu, three asking if there's a table for six, one placing a delivery order, and the rest following up. If nobody answers, those customers head to DoorDash or to your competitor. Auto Asistente replies to each one in 3 seconds, sends the menu with photos, books reservations, and confirms delivery orders — commission-free.

For restaurants, taquerias, cafes, diners, lunch counters, and restaurants with in-house delivery · Last updated: April 30, 2026

<3sResponse to an order or reservation
0%Delivery-app commission
$69USD/month (Starter plan)

Why WhatsApp is the #1 channel for restaurants

Before the delivery apps, orders came in over the phone. Then they moved to apps with 25-30% commissions. Now, thousands of customers prefer to message the restaurant's WhatsApp directly: no commission for you, no middleman app, and a direct conversation to customize the order. The problem is that this WhatsApp is run by the owner, the server, or nobody — and messages get lost during the rush.

Auto Asistente is the automated operator missing between your customers and the kitchen. It takes the order, sends the menu with photos, calculates the total, manages the reservation, and sends the cook a clear message with exactly what needs to be prepared.

Typical use cases in a restaurant

Before and after

Without Auto Asistente

  • WhatsApp with 30 messages during the rush
  • Server answers between tickets, frequent mistakes
  • Cash on delivery → customer cancels at the door, cold food gets tossed
  • Reservations in a notebook, double-booking 1-2 times a month
  • IG comments asking "price?" go cold

With Auto Asistente

  • Every message answered in 3 seconds
  • Agent takes the full order and sends it formatted to the kitchen
  • Reservations in Google Calendar, zero double-booking
  • IG comments answered automatically and moved to DM

Use case: Saturday night order

Hi, I'd like to order 4 al pastor, 2 short rib, 1 large horchata, and 2 sodas
Hi! 🌮 Order:
• 4 Al Pastor (3 tacos each) - $18 USD
• 2 Short Rib - $11 USD
• 1 Large Horchata - $2.50 USD
• 2 Sodas - $2.50 USD

Subtotal: $34 USD
Delivery or pickup?
Delivery
Share your area — I'll calculate the delivery fee + estimated time 🛵
Downtown
Downtown: +$2.50 USD (15-20 min)
Total: $36.50 USD

Payment link:
👉 stripe.com/pay/abc123
Once you pay, I'll send it to the kitchen and it'll be out in ~18 min ✅

Compared with delivery apps (DoorDash, Uber Eats, Grubhub)

These apps charge 20-30% commission per order. Auto Asistente doesn't replace them — it captures the customers who already know your restaurant and prefer to contact you directly, without paying commission. A typical combination:

Restaurants that keep the apps plus WhatsApp with Auto Asistente report 30-50% of orders coming in directly through WhatsApp after 6 months, which means thousands of USD saved every month in commission.

Quick setup

  1. Connect WhatsApp with a QR code (30 seconds).
  2. Upload your menu to the catalog: by category, with photo, description, optional modifiers, and price. If you have Google Sheets, you can sync with one click.
  3. Configure your delivery zones with fee and estimated time.
  4. Set the hours and days you're closed.
  5. Connect Google Calendar for reservations.
  6. Turn on Mon to fine-tune the agent's tone.

Frequently asked questions

Does it replace a POS like Toast, Square, or NCR?

No. It captures the order via WhatsApp and routes it to your team. If you have a POS, you can integrate via webhooks. For small restaurants without a POS, it works stand-alone.

Does it handle orders in multiple languages?

Yes. It serves customers in English, Spanish, and Portuguese natively. Useful for tourist areas.

Does it work with a rotating menu (diners, lunch counters)?

Yes. Every morning you update the daily menu (5 minutes in the panel or from Google Sheets). The agent sends the updated menu to your recurring customer list.

Stop losing orders at peak hours — and stop paying commission

14 days free. No credit card. Setup in 30 minutes with your current menu.